Everyware - FAQ

• What is Everyware?
  It is an enterprise remote access product.  It allows the "office hopper" to access company data from home, office or on the road. Back to top
  
  
• How long does Everyware take to synchronize my material?
  It is highly dependent on the quantity of material,  network bandwidth, and client computing power.  Our software compression and incremental techniques will reduce your overall time needed to synchronize your material with that which is on the central server. Back to top
  
  
• Does Everyware support compression?
  Yes. Everyware will compress your material before transfer to the central server. Back to top
  
  
• Does Everyware support encryption?
  Yes. Everyware uses the most secure encryption methods available for public use.  Back to top
  
  
• Can I purchase the Everyware directly from the website?
  Absolutely, click Buy Now, chose the product and enter all the required information. Back to top
  
  
• Is Everyware software compatible with Windows 2000 and Windows ME?
  The Everyware client has been tested to work with Windows 2000 and Windows ME.  The Everyware server is compatible with Windows 2000.  Back to top
  
  
• Will Everyware synchronize every file every time?
  No. The Everyware client only synchronizes the files that need synchronization.  This greatly decreases the time needed. Back to top
  
  
• How do customers get the latest version of the Everyware software?
  The latest Everyware client is available in our  "downloads" section. Back to top
  

Sales - FAQ

• Is purchasing from our website secure?
  YES! All credit card purchases done on the Everyware Solutions website are processed by Beanstream, a bank certified processor of credit cards and electronic funds transfer payments. Beanstream is the only major Internet payment services provider to offer fully integrated, bank neutral, multi-currency merchant services and cash management products. So you can rest assured that your information is safe. For more information on how we use personal information that you provide, please read our Privacy Policy page. Back to top
  
  
• How can I purchase software without giving my credit card online?
  If you do not feel comfortable giving your credit card or other information over the internet yet, there are other ways to purchase our software:
  1. Fax: Follow the online order process, and on the page with the option "Payment Method", chose "Call or Fax". When your order is complete, print out the confirmation and fax your Credit Card details to +1-604-214-9658, Attn: Everyware Internet Sales.
  2. Telephone: You may telephone us at +1-604-214-9657 (8am to 5pm, Monday-Friday Pacific Standard Time) and our sales team will be happy to assist you with your order.
  3. Mail: You may also mail your payment to us in the form of a Cheque/Draft (International orders please make sure it is a Bank Guaranteed Cheque) in Canadian funds to:
     Attn: Everyware Internet Sales
     Everyware Solutions Inc.
     180-3751 Shell Rd
     Richmond, BC V6X 2W2 CANADA

  Thank you for your interest in Everyware Solutions. We are 100% committed to our customers.

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System Specifications - FAQ

• What are the requirements of Server?
  The Server requirements are:
  1. Pentium II 300 or better (PIII 500 recommended).
  2. 128 MB RAM (256MB recommended).
  3. 50 MB free disk space (for program files).
  4. Windows NT 4.0 SP4.
  5. Internet Explorer 4.0 or higher.

• What are the requirements of Client?
  The Client requirements are:
  1. Pentium 233 or higher (PIII 500 recommended).
  2. 64MB RAM (128 recommended).
  3. 20MB Disk space (for program files only)
  4. Windows 98 or higher.
  5. Internet Explorer 4.0 or higher.